Citizens are no longer just searching; they are asking. AI assistants like ChatGPT, Gemini, and Perplexity have become the new front line for public information, directly answering questions about municipal services, regulatory guidelines, and public policy.
When a citizen asks an AI about waste collection schedules, business permit requirements, or public health directives, the answer it provides becomes a direct reflection of your organization. But you have limited direct control over what it says.
This presents a critical challenge to public administration: How do you ensure accuracy, uphold public trust, and manage your mandate when third-party AI has become an intermediary?
Gander is a strategic intelligence platform that provides government bodies with the evidentiary proof needed to monitor and manage their digital representation in the AI era. We help you move from being reactive to proactively safeguarding your official information.
What You Need to Know
As a public servant, your concerns are more about about accurate representation, accessibility, and public trust rather than vanity ranking metrics. Here is what Gander helps you understand and control:
Ensure the Accuracy of Public Information
Your greatest risk is AI-driven misinformation. An AI confidently stating an outdated bylaw, misinterpreting legislation, incorrect fee, or wrong emergency procedure can create significant public confusion.
What Gander Shows You: We track how AI models answer questions about your services and policies in real-time. We pinpoint factual inaccuracies, misinterpretations of legal or regulatory text, and omissions of critical details.
Why It’s Important: This allows you to identify the most critical information gaps on your own websites that are leading to AI errors. It provides the evidence needed to not only correct your own digital properties but to understand the public-facing narrative about your operations.
Understand Citizen Intent and Service Gaps
Your website analytics show you which pages are visited, but not the specific questions your constituents have. Understanding their unfiltered questions is the key to improving public service.
What Gander Shows You: We analyze the questions being asked about topics relevant to your jurisdiction and purview. You can see the most common inquiries about everything from property taxes and park permits to social assistance programs. Are citizens confused about a new policy? Are they looking for a service you don’t yet offer online?
Why It’s Important: This intelligence provides an unparalleled, data-driven view into the public’s needs, allowing you to prioritize updates to your web properties, create more effective public communications, and identify friction points in service delivery before they escalate.
Control Your Official Sources and Citations
When an AI answers a question, it often cites a source. If that source is an old news article, a third-party blog, or a community forum instead of your official website, you’ve lost control of the narrative.
What Gander Shows You: We map the entire information ecosystem around your organization. See exactly which external documents, media reports, and websites are being used by AI as “authoritative” sources when discussing your policies and services.
Why It’s Important: This is critical for upholding your mandate as the definitive source of information. It provides a clear roadmap for your communications and web teams, highlighting where you need to build informational authority and ensuring your official domain is the primary source of truth for AI-driven queries.
Manage Cross-Jurisdictional Representation
For regulators or federal agencies, your information is often interpreted and represented by municipal or regional bodies. Inconsistencies can create confusion and compliance issues.
What Gander Shows You: Our platform can analyze how your policies are being discussed and represented at different geographic levels. We can identify where official information is being presented inconsistently or inaccurately by downstream entities.
Why It’s Important: This ensures policy coherence and allows you to provide clearer guidance and resources to other levels of government, ensuring the public receives consistent and accurate information, regardless of how they ask or who they ask it about.
From Intelligence to Actionable Impact
Gander doesn’t just provide data; it delivers intelligence that translates directly into more efficient and effective public service. Here’s how our platform empowers your teams:
Justify Resources with Evidence: Make a clear, data-driven case for your budget. Our platform provides the evidentiary proof needed to show leadership exactly where communication efforts and web development resources will have the greatest impact on serving the public.
Improve Service Delivery: Use the insights from real citizen questions to reduce public friction. You can immediately see where to improve your website’s FAQ, how to clarify confusing application processes, and the best way to communicate policy changes to pre-empt common questions.
Mitigate Risk: Get ahead of confusing or negative narratives that could undermine public confidence. By monitoring how AI interprets a new program or policy initiative, you can proactively correct the record and ensure your intended message is the one being delivered.
Why Gander is Different
Most platforms are built for commercial brands focused on marketing and sales. Gander is a strategic intelligence platform built for organizations where reputation and integrity are paramount.
We provide the evidentiary proof you need to not just monitor, but to govern your digital presence effectively.
Our commitment to providing empirical data extends to our methodology. Our process goes deeper than just scraping answers; we analyze the structure of prompts themselves to provide a more nuanced understanding of user intent. To ensure a more complete and accurate picture, we run 40% more queries than competing platforms. Together, these processes provide more robust and comprehensive data, making sure your spend and time are respected.
